Tuesday, March 23, 2010
"Machang" @ Nawala - that's where I have been
Ok, initially it was the Peninsula which served authentic Indian cuisine a total family restaurant, now turned into a country style pub, sponsored by Lion Breweries in Sri Lanka gives you that early Molly's and Clancy's ambiance and feeling. With a mix band playing every Friday "Machang" needs to understand the importance of Customer Service, a basic training on customer Service and hospitality is a must. The food of course is good, but can improve. I find it interesting because it’s a cool place to chill in the evening after work, play a game of pool and chill with a beer watching the latest in sports on the big screen, be it the Rugby 6 Nations or the present IPL. Indeed it’s going to be my favorite targets for the ICC T20 World Cup. One way the owners can promote the “pub” is to associate the pub with sports and giving out special “Happy Hour” deals for its customers. Located in the city entrance near Kirimandala Mawatha “Machang” has the potential to compete with the hotel pubs and bars, customer service and training is a must. On pub-o-scale of 10 I will rate 5 with hopes of improvement.
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ok me too is a regular customer @ machang .... Specialy these days since the IPL is not shown on local channels and its been show at places like these. And when the match is on they play music and live bands instead of comment-tries. which is not good for them cos the customers come there to not only watch the match they definitely want to listen to the commenties too. food is ok now but not in the begging it was not good, they need to put more varieties in the food menu. since its a place where the most the families come and they have to cater to the whole family. they need to add some healthy food for the menu. The maintenance of pool table is not upto standard. The sticks are broken and only one stick is available. no chalk. There was an issue of water one day where the staff was not prepared. and the music they play same the music everyday. and if a customer dont wants music they don,t have an option of cutting off the music cos the out put goes to up stairs,And to up stairs.
ReplyDeleteThe good about the place is that it,s a good place to hangout after work with couple of friends. The atmosphere is lovely , the set up is good need improvements, good place to enjoy sports activities.
Need couple of improvements........
Is there a lion in you ?????